Honeywell dehumidifier troubleshooting

Are you encountering problems with your Honeywell dehumidifier? Rest assured, you’re in good company. Numerous users have shared their challenges in achieving optimal performance from their Honeywell dehumidifiers. In this blog post, we’ll delve into some of the key troubleshooting methods for addressing issues related to your Honeywell dehumidifier, specifically focusing on Honeywell dehumidifier troubleshooting.

When troubleshooting an Honeywell dehumidifier, focus on two main situations: either the unit isn’t working at all or it’s producing unusual noises. Resolving both issues is uncomplicated. Start by inspecting the filter for potential blockages. Then, verify that the unit is positioned on a level floor surface. Finally, confirm that the unit is securely plugged in.

In this blog post, I will solve all the issues that cause headaches to you, so let’s dive into the depth of this article.

Honeywell dehumidifier troubleshooting and it's solutions

Table of Contents

Honeywell dehumidifier troubleshooting:

Some of the main problems that you have to face in the Honeywell dehumidifier troubleshooting process are as follows:

  • Honeywell dehumidifier not turning on
  • Honeywell dehumidifier Not collecting water
  • Honeywell dehumidifier Pump not working
  • Honeywell dehumidifier produces loud noise
  • Honeywell Dehumidifier runs constantly/ does not stop 
  • Honeywell dehumidifier Red light on
  • Unit runs but the humidity level does not decrease
  • Water Tank Full is illuminated and the unit is beeping
  • Honeywell dehumidifier is blowing cold air out of the top vent
  • Frost appears on the coils of Honeywell dehumidifier
  • Connected the continuous drain but the water condensation is not draining out the tube
  • Honeywell dehumidifier water on the floor
  • Honeywell dehumidifier error code

Honeywell dehumidifier not turning on:

Honeywell dehumidifier not turning on

When your Honeywell Dehumidifier doesn’t turn on, that can be frustrating. There are 4 main reasons why this happens.

  • No electricity
  • The power cord is not properly plugged in
  • The safety switch is activated on the electrical plug
  • The water tank is not in the correct position

There is no electricity:

When there is no electricity, your Honeywell dehumidifier will not turn on. To check for power make sure the plug is inserted firmly into a functioning wall outlet. You can also use an electrical meter to confirm that there is power in the outlet.

The power cord is not properly plugged:

If the power cord is not properly plugged in, your Honeywell dehumidifier won’t turn on. To resolve this issue, first remove and reconnect the power cord from the wall outlet.

Plug is pushed completely into the outlet

Make sure it’s securely inserted into a functioning wall outlet. If you still have no luck getting it to work, try using another outlet with a different voltage rating.

Safety switch is activated on the electrical:

When the safety switch is activated on the electrical plug, the Honeywell dehumidifier will not turn on.

Check the house fuse circuit breaker box

This means there was an overload of current in the plug or outlet. To resolve this issue, you’ll need to reset the safety switch and wait for at least 3 minutes before trying to turn it on again.

The water tank is not in the correct position:

When the water tank is not in the correct position, your Honeywell dehumidifier won’t turn on. To resolve this issue, check to make sure that the water tank is secure and properly positioned within the unit. If it’s not, reset the position of the water tank correctly into the unit by gently pushing it back into place.

Once you’ve done that, your dehumidifier should be ready to go. Just remember, if the water tank is not securely in place, your Honeywell dehumidifier won’t turn on. So always make sure it’s properly positioned before running your unit.

Honeywell dehumidifier Not collecting water:

Are you facing problems with your Honeywell dehumidifier not collecting water? Don’t worry, I have got your back! It can be a little confusing figuring out why the unit won’t collect water when it seems to be functioning correctly. Let us help you out.

Honeywell dehumidifier not collecting water

First off, check if the bucket is full or empty. That is the most crucial step in determining why your Honeywell dehumidifier isn’t collecting water. If it’s full, replace the bucket and empty out any excess water that might be left behind.

If it isn’t full, check to make sure the air filter isn’t clogged. The air filter should be clean so that warm air can reach the unit’s condenser coils, where it is cooled and condensed into water. If it’s clogged with dust or debris, your Honeywell dehumidifier won’t be able to collect any water.

Inspect the air filter for dust and dirt build-up. If you find that it’s dirty, replace the air filter. You should also check the air intake vents and make sure they are clean and unobstructed. This will allow the unit to draw in enough warm air to create condensation on the coils, and thus be able to collect water efficiently.

Honeywell dehumidifier Pump not working:

If the pump on your Honeywell dehumidifier isn’t working, it could be because of several factors. Check if the power cable is properly plugged in and that there is enough power going to your device. You can use a multimeter to determine whether or not electricity is passing through your unit correctly.

Honeywell dehumidifier Pump not working

Another potential issue with the pump is that it could be blocked or clogged with dust. Inspect the back of your unit to make sure there are no blockages. If you don’t find anything, check to see if the pump itself is working correctly by turning it on and off multiple times.

If you have an external pump connected to your Honeywell dehumidifier, make sure it is properly connected to the unit. Additionally, check if the float valve on the external pump is working correctly and that there are no blockages in the drain line.

If all of these things seem to be in order, try connecting a garden hose directly from your dehumidifier to a nearby drain to see if it starts draining water.

Honeywell dehumidifier produces loud noise:

The powerful fan motor inside your Honeywell dehumidifier can create some noise during operation. Don’t worry, this is totally normal! Most of the time it produces a soothing humming sound, but occasionally you might hear it make louder noises as it works to keep your home comfortable and dry.

Honeywell dehumidifier produces loud noise

The good news is that there are easy ways to reduce this noise.

First, try adjusting the fan speed setting on your dehumidifier. This will help minimize the sound coming from the motor as it works. You can also change the orientation of your device, which may help dampen some of the noises from vibrations caused by the unit.

Finally, you can try placing some sound-absorbing materials around the dehumidifier to reduce its noise output. This can include foam padding, acoustic panels, or even thick curtains and rugs. This should help minimize any loud noises coming from your Honeywell dehumidifier.

By following these simple steps, you’ll be able to enjoy a quieter home with your Honeywell dehumidifier running smoothly.

Honeywell Dehumidifier runs constantly does not stop:

If your Honeywell dehumidifier is running constantly and won’t shut off, it might indicate that you have an issue with the thermostat or humidistat on your unit.

  • A door or window is open, letting in new moisture
  • The area to be dehumidified is too large

A door or window is open, letting in new moisture:

When a door or window is left open in the same area that your Honeywell dehumidifier is running, it can cause the unit to work harder and run constantly. This is because there’s new moisture being brought into the room due to the air changes caused by the opening.

Check that all doors, windows, and other openings are securely closed

The solution here is simple: make sure all windows and doors in the area are closed and that there is proper ventilation. Additionally, you should check to make sure your thermostat or humidistat is set correctly so that the unit doesn’t overwork itself trying to keep a consistent humidity level.

The area to be dehumidified is too large:

If the area you’re trying to dehumidify is too large for your Honeywell dehumidifier, it could cause the unit to run constantly. That’s because the larger the space, the more moisture in the air that needs to be collected and removed from your home.

To solve this issue, you need to adjust your Honeywell dehumidifier to be more efficient in larger spaces. You can do this by checking the settings on your unit and increasing the fan speed setting. This will help your Honeywell dehumidifier work more quickly and efficiently, reducing its running time and saving you money on energy costs.

Honeywell dehumidifier Red light on:

If your Honeywell dehumidifier has a red light on, it usually means that there is an issue with the unit.

It could be something simple like a full water bucket or clogged air filter, or something more serious like a malfunctioning pump or fan motor.

Honeywell dehumidifier Red light on trubleshooting

No matter what’s causing the red light to come on, it’s important to diagnose the issue as soon as possible so you can keep your home comfortable and dry.

To figure out what’s causing it, first check the water bucket on your Honeywell dehumidifier. If it’s full, replace the bucket and empty out any excess water that might be left behind. This should take care of the problem in most cases.

If the water bucket isn’t full, then it could be due to a clogged air filter or an issue with the pump or fan motor. Inspect both of these components to make sure they are working properly and that there isn’t any blockage in the air intake vents.

humidity level does not decrease:

Unit runs but the humidity level does not decrease

If your Honeywell dehumidifier is running but the humidity level isn’t decreasing, it could be because of several factors.

  • The humidity level setting is too high
  • A door or window is open, letting in new moisture
  • There are other sources of humidity in the room
  • The temperature in the room is too low
  • The dust filter is dirty/ blocked
  • Air outlet or intake is blocked.
  • Insufficient time for the dehumidifier to remove moisture.

The humidity level setting is too high:

One of the most common reasons why your Honeywell dehumidifier is running but not lowering humidity levels is because the humidity level setting on your unit is set too high.

When this happens, it can cause the device to work harder than necessary as it will continue to run until the set humidity level is achieved. To solve this, try reducing the humidity level setting on your unit. This should help the dehumidifier work more efficiently and reduce the amount of time it runs.

It’s also a good idea to check the other sources of humidity in the room, such as boiling water in pots or pans, which can add moisture to the air.

The door or window is open:

If a door or window is left open in the same area that your Honeywell dehumidifier is running, it can cause the unit to work harder and run constantly. This is because there’s new moisture being brought into the room due to the air changes caused by the opening.

The solution here is simple: make sure all windows and doors in the area are closed and that there is proper ventilation. Additionally, you should check to make sure your thermostat or humidistat is set correctly so that the unit doesn’t overwork itself trying to keep a consistent humidity level.

There are other sources of humidity in the room:

If there are other sources of humidity in the room, such as boiling water in pots or pans, it can cause your Honeywell dehumidifier to run constantly without lowering the humidity level. This is because these other sources of moisture are constantly raising the humidity levels in the area and your dehumidifier will be working hard to regulate them.

The solution here is to switch on the dehumidifier whenever these sources are not present. That way, your dehumidifier won’t be overworked and it will be able to quickly lower the humidity levels in the room.

The temperature in the room is too low:

If the temperature in your room is too low, it could be causing your Honeywell dehumidifier to run constantly without lowering humidity levels. This is because dehumidifiers are designed to operate best between 41°F (5°C) and 89°F (32°C). If the temperature drops below this range, moisture removal will be greatly reduced.

The solution here is to keep the room temperature at an optimal level for your dehumidifier to work its best. For most Honeywell models, this means keeping the room between 41°F (5°C) and 89°F (32°C). You can do this by using a space heater or air conditioning unit in the room. This will ensure that the dehumidifier is able to work at its best and Lower humidity levels quickly.

The dust filter is dirty/ blocked:

A dirty or blocked dust filter can also cause your Honeywell dehumidifier to run constantly without lowering humidity levels. This is because the dust filter helps keep the air flowing through the unit, allowing it to work efficiently and quickly remove moisture from the air.

If there is a buildup of dust and dirt on the filter, this will restrict airflow and reduce the efficiency of the dehumidifier. To solve this issue, you should clean the dust filter regularly.

  • To do this, first unplug your unit and then remove the cover or grille from the front of your Honeywell dehumidifier.
  • You should then be able to locate and access the dust filter on your unit.
  • Once located, gently remove the dust filter and give it a thorough cleaning with a vacuum cleaner or cloth.
  • Make sure to avoid using any harsh detergents as these can damage the filter.
  • Once the filter is clean, replace it in your dehumidifier and then reconnect the cover or grille back on your unit.

This should help reduce the amount of time it takes for your dehumidifier to lower the humidity level in your room.

Air outlet or intake is blocked:

If your Honeywell dehumidifier is running but the humidity level isn’t decreasing, it could be because the air outlet or intake is blocked.

The air outlet and intake are necessary for the unit to work properly. If these vents are blocked, then it can cause a decrease in the efficiency of your device as it won’t be able to take in fresh air or expel moisture-filled air.

To solve this issue, you must first unplug your dehumidifier and then carefully inspect the area around the outlet and intake vents. If there is any debris blocking them, remove it with a vacuum cleaner or other appropriate tool. Once these are clear, replace any covers that may have been removed and then reconnect your unit.

Insufficient time for the dehumidifier to remove moisture:

Sometimes, it may take a while for your Honeywell dehumidifier to reduce the humidity levels in your room. This is because it can take some time for the unit to remove all of the moisture from the air and reach its desired level.

If your dehumidifier has been running for 24 hours or more and you still haven’t seen a decrease in the humidity level, then you should check to make sure that all other sources of moisture have been eliminated and that your unit is set up correctly.

After initial installation, it can take 24 hours or more for your dehumidifier to begin removing moisture from the air and lower the humidity levels in your room. It’s important to be patient and give your dehumidifier enough time to do its job. Once it has reached the desired humidity level, you should be able to enjoy the comfortable, dry air in your home for many years to come.

the unit is beeping:

When the Honeywell dehumidifier Water Tank Full is illuminated and the unit is beeping, it’s is causes due to two reasons.

  • The water tank is full
  • The water tank is not in the correct position

When the water tank is full:

When the water tank is full of honeywell dehumidifier

When the Honeywell dehumidifier Water Tank Full is illuminated and the unit is beeping, that means your water tank has reached its full capacity. You’ll need to empty it in order for the dehumidifier to continue working properly.

To do this:

  • Unplug your dehumidifier from the power source
  • Carefully remove the water tank from your dehumidifier
  • Empty out the contents into a sink or other suitable container
  • Clean and dry the tank before replacing it in your dehumidifier
  • Reconnect your unit to a power source and switch it on

By doing this, you should be able to continue using your dehumidifier without any issues.

The water tank is not in the correct position:

The water tank is not in the correct position

When the Honeywell dehumidifier Water Tank Full is illuminated and the unit is beeping, it could also mean that the water tank isn’t in its correct position. Even if your tank isn’t full, your dehumidifier won’t work unless the tank is properly secured into place.

To fix this issue:

  • Unplug your dehumidifier from the power source
  • Carefully remove the water tank from your unit
  • Make sure that the two clips on either side of the tank are fully engaged in their respective grooves
  • Reconnect your unit to a power source and switch it on

By following these steps, you should be able to get your dehumidifier up and running again.

Honeywell dehumidifier is blowing cold air out of the top vent:

Honeywell dehumidifier is blowing cold air out of the top vent troubleshooting

When your Honeywell dehumidifier is blowing cold air out of the top vent, it’s because the unit isn’t receiving enough heat. The main reason of this issue is:

  • The purpose of the top air vent is to distribute air into the room.

To Fix it:

  • Make sure the area around your dehumidifier is well-ventilated and free from obstruction.
  • Check the room temperature, as lower temperatures can reduce the efficiency of your unit.

It’s important to remember that the air coming out of your Honeywell dehumidifier will often be cooler than the surrounding air because it has been removed of moisture. This is perfectly normal and the temperature should even out over time as your unit continues to run.

Frost appears on the coils of Honeywell dehumidifier:

When you notice frost appearing on the coils of your Honeywell dehumidifier, it is because the unit is running too cold.

Frost appears on the coils of honeywell dehumidifier

The dehumidifier has been recently turned on in low room temperatures (usually below 41°F (5°C)) and the cold air is causing moisture to condense on the dehumidifier coils. This can cause frost to form.

The best way to prevent this is to make sure your room temperature is above 41°F (5°C) before turning on your dehumidifier. However, if the frost does appear, don’t worry! It will disappear in an hour or so after you switch off the dehumidifier.

At this point, you can switch it back on and enjoy the comfortable, dry air in your home! After all, that’s what a dehumidifier is designed to do – make your space more comfortable and free of excess moisture.

the water condensation is not draining out the tube:

Honeywell dehumidifier the water condensation is not draining out the tube

If you have connected a continuous drain to your Honeywell dehumidifier, but the water condensation is still not draining out of the tube, then there could be a possible cause.

  • Some floors may have an uneven surface which may affect the continuous drainage function

To solve this issue:

The best fix is to raise the front of the dehumidifier ½ to 1 inch (1.27 cm to 2.54 cm) from the floor so that the water condensation can effectively drain out of the back hose and not into the bucket. This should ensure that your Honeywell dehumidifier continues to run smoothly and efficiently.

I hope this has been helpful and that you can enjoy the comfortable, dry air in your home!

Honeywell dehumidifier water on the floor:

Honeywell dehumidifier water on the floor

If you find water on the floor near your Honeywell dehumidifier, it could be because of two reasons.

  • The garden hose/ drain hose may be loose.
  • You intended to use the water tank to collect water.

The garden hose/ drain hose may be loose:

This can happen if the hoses are not connected properly or have been moved by accident.

To fix this issue, you’ll need to check all of the connections for any signs of damage and ensure that they are properly secured. If the hose connection is loose, you will need to tighten it up until it’s securely in place. Additionally, make sure that there aren’t any kinks or bends in the hoses as this can also cause them to leak.

hose drain hose may be loose of honeywell dehumidifier

Once all of your connections have been checked and tightened if necessary, switch on your dehumidifier again and see if the water is still leaking. If everything is in working order then you are good to go!

If, however, your dehumidifier continues to leak after checking all of your connections and hoses, it may be time to contact an authorized Honeywell service provider for assistance.

You intended to use the water tank to collect water:

If you intended to use the water tank to collect water from your Honeywell dehumidifier but accidentally left the continuous drain hose connected, it’s likely that water is pooling on the floor near the unit.

To fix this issue, simply disconnect the hose and replace the rubber stopper in place of the continuous drain connector. Then reattach the water tank to your unit and make sure that it’s properly secured.

Don’t forget to replace the drain cap if you are going to be using the tank for continuous drainage. By following these steps, you should find that your dehumidifier is now collecting water correctly and no more water is leaking on the floor.

Honeywell dehumidifier error code:

The Honeywell dehumidifier is designed to provide your home with comfortable, dry air. It’s a great device to help you maintain an optimal level of humidity in your space and keep mold and mildew at bay. But like all devices, it can sometimes run into problems and display error codes.

There are several different error codes that may appear on your Honeywell dehumidifier. Each code has a different meaning and can indicate an issue with your unit. Here are the most common codes and their explanations:

  • P1 Water tank pull out
  • EH Humidity sensor failure
  • E1 / E2 Temperature sensor failure
  • E3 Gas leakage

P1 Error (Water tank pull out)

Error code P1 on your Honeywell dehumidifier indicates that the water tank may not be properly positioned in the unit.

This issue occurs in just model TP70P which has a built-in drain pump.

To resolve this issue, make sure that you position the water tank correctly into the unit before turning it on. It should fit securely in place. If it is not secure, the unit will not operate properly and you may be unable to get the dry air you need.

Once you’ve made sure that the tank is positioned correctly and secured in place, your dehumidifier should be back up and running!

EH Error (Humidity sensor failure )

If your Honeywell dehumidifier is displaying the error code EH, it means that there’s an issue with the humidity sensor.

The humidity sensor is located in the back of the unit and helps to detect changes in moisture levels in your home. If this component fails or malfunctions, it can cause your dehumidifier to not run properly.

To resolve this issue, you’ll need to contact a Honeywell service center to have the humidity sensor replaced or serviced. It’s not recommended that you attempt to fix it yourself as it could cause further damage to your dehumidifier.

Once your dehumidifier has been serviced and the new component has been installed, it should be back up and running again.

E1 / E2 Error (Temperature sensor failure)

Error codes E1 and E2 on your Honeywell dehumidifier indicate that the temperature sensor has failed or is malfunctioning.

The temperature sensor is located in the back of the unit and helps to detect changes in temperature in your home. If this component fails or malfunctions, it can cause your dehumidifier to not run properly.

To resolve this issue, you’ll need to contact a Honeywell service center to have the temperature sensor replaced or serviced. It’s not recommended that you attempt to fix it yourself as it could cause further damage to your dehumidifier.

Once your dehumidifier has been serviced and the new component has been installed, it should be back up and running again.

E3 Error (Gas leakage)

If your Honeywell dehumidifier is displaying the error code E3, it means that there’s an issue with a gas leak.

A gas leak in your dehumidifier can be Solve easily by some simple steps such as:

  • If E3 appears, Please the check the ambient temperature range whether below 89.6°F (32°C).
  • If the ambient temperature over 89.6°F (32°C) place the unit below 86°F (30°C) for 2 hours before running the Dehumidifier again.
  • If the E3 appears again in 2 hours, please contact the service center

It’s not recommended that you attempt to fix a gas leak yourself as it could cause further damage to your dehumidifier and even put you at risk of harm. So, the best course of action is to contact an authorized Honeywell service provider for help.

Conclusion:

Honeywell dehumidifier troubleshooting is very easy, it’s important to diagnose the problem as soon as possible. It can be difficult to identify exactly what is causing your unit to malfunction but understanding the most common error codes can help you troubleshoot your dehumidifier efficiently.

From water tank pull-out issues to temperature or humidity sensor failures, there are a variety of possible causes for your dehumidifiers malfunctioning. But with the right guidance and support from an authorized Honeywell service provider, you’re sure to find the solution that’s right for your unit.

Related F.A.Qs:

What is Honeywell dehumidifier troubleshooting symbols?

Honeywell dehumidifier troubleshooting symbols can help you identify what is causing your unit to malfunction. The most common error codes are P1 (water tank pull out), EH (humidity sensor failure), E1 / E2 (temperature sensor failure) and E3 (gas leakage).

How do I reset my dehumidifier?

You can reset your dehumidifier by pressing and holding the “Rest” button for three seconds. This should reset your unit and help you troubleshoot any issues that it may be having.

How often do I need to clean my Honeywell dehumidifier?

It’s recommended that you clean your Honeywell dehumidifier every two months to ensure optimal performance. You should also check and empty the water tank as needed. This will help you prolong the life of your dehumidifier and keep it running efficiently for years to come.

What are the benefits of using a Honeywell dehumidifier?

A Honeywell dehumidifier helps to remove excess moisture from the air and keep your home feeling comfortable and fresh. It can also help to reduce mold and mildew growth, prevent musty odors, improve indoor air quality, and save you money on energy costs.

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